Dominion Group Auctions help desk

Fees & Payments

  • All bids are GST inclusive plus the listed Buyers Premium.
  • A 1.5% Administration Fee is charged for all items purchased in an auction.
  • Payment can be made by EFT, in person or over the phone via credit/debit card (credit card transactions will incur a 1.5% service fee)
  • Payment must be made within 48 hours from the tax invoice date of receipt.

How do I get started?

Before you can bid in an auction, you will need to register. You will need your driver's license and credit or debit card information when you register. We will deduct a refundable amount of $1.00 from your card to verify, prior to allowing you to bid.

How do auctions work?

To bid on an auction, click on the link to the auction from the home page. Once you are on the catalogue, simply click Bid Amount button to place a bid at the next increment.

Make sure to check the Buyers Premium and familiarise yourself with any associated fees or specific collection terms before you bid on a lot.

You can also enter a maximum bid. Here you can enter your bid and the system will automatically bid on your behalf up to this amount. If you enter a maximum bid that is equal to another bidder’s bid, then their bid will be placed first. If you enter a maximum bid that is not consistent with the bid increments for the lot then your maximum bid will be adjusted.

If you are outbid, you will receive an email with a link to that lot. Click the link in the email to bid again.

We strongly advise you to inspect lots before placing a bid; lots are untested and we cannot guarantee their condition. In addition, please note that all vehicles are sold without plates or roadworthy.

How do the auctions close?

If there is active bidding for a lot within a set window before closing, that lot's closing time will extend. You can find the extension window for an auction in the catalogue description.

If your bid is successful, you will receive a confirmation email followed by an invoice. If you are the highest bidder but the reserve has not been reached, you may receive an email indicating the reserve and inviting you to make an offer on the lot.

How do I collect my items?

Winning bidders will be contacted after an auction finishes to arrange collection. To avoid collection delays, we require payment to be made within 48 hours from the tax invoice date of receipt.

The location of items will be identified in each Auction. Please check where the collection is being held, as items could be located anywhere in Australia.

It is up to the Buyer to collect the items within the allotted collection period; after that time, your items will be considered unwanted and abandoned – and nobody wants that! Enjoy your new items and we hope to see you again soon!